All licensed real estate agents should act in a fair, professional and ethical manner.  However, not all real estate agents are Realtors.  Real estate agents who are Realtors subscribe to a national code of ethics that helps to assure the fairness, integrity and professionalism of all Realtors.  In addition, they are members of the Massachusetts Association of Realtors a trade organization comprised of real estate professionals from every city and town in Massachusetts.

Realtors may also hold professional designations, such as, Graduate Realtors Institute (GRI), Certified Residential Specialist (CRS), and Certified Buyer Representative (CBR) which demonstrate additional industry training or a concentration in a specialty area of real estate practice.